Cancellation Policy
Cancellation policy for private customers
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the date of conclusion of the contract.
To exercise your right of cancellation, you must inform us (Inno KI GmbH, Osloer Str. 6, 49377 Vechta, E-Mail: hello@innogpt.de) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to cancel this contract. You may use the attached model cancellation form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of Cancellation
If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Early Expiry of the Right of Cancellation
The right of cancellation expires in the case of a contract for the supply of digital content not supplied on a physical medium if we have begun performance of the contract after you have
- expressly consented to us beginning performance before the expiry of the cancellation period, and
- acknowledged that you will lose your right of cancellation once performance of the contract has begun.
Model Cancellation Form
(If you wish to cancel the contract, please complete and return this form.)
To:
Inno KI GmbH
Osloer Str. 6
49377 Vechta
E-Mail: hello@innogpt.de
I/We (*) hereby give notice that I/we (*) cancel my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
_______________________________________________
Ordered on (*)/received on (*): __________________
Name of consumer(s): _______________________________________________
Address of consumer(s): _______________________________________________
Signature of consumer(s) (only if this form is notified on paper): _______________________________________________
Date: __________________
(*) Delete as appropriate.